Follow us on
Network Quality

Company News

December 2017

LOOK FOR NEW DSL PRICING IN THE NEW YEAR 2018

IRONTON TELEPHONE IS IN THE PROCESS OF UPGRADING OUR VOICEMAIL WEB INTERFACE PLATFORM
What is affected?
  • The Voicemail Web Interface.
  • The Call Management Web Interface - Find Me - Follow Me
What is not affected?
  • The Voicemail Telephone Interface
    • Accessing and retrieving messages using *82 and *84 from your home phone or by dialing one of the access numbers from another phone number will not change
Why are we upgrading?
  • The current Web Interface requires the use of Microsoft Silverlight Plug-in Platform.
    • Currently the only Web Browser that supports this Plug-in is Microsoft Internet Explorer.
  • All other Web Browsers (Firefox, Chrome, Safari or Microsoft Edge) have moved away from allowing the use of any plug-in applications to run data formatting scripts.
    • This is all due to security reasons.
What is the new solution?
  • This upgrade will change the Web Interface Access to an HTML5 secure web page.
What has to happen?
  • Two upgrades are required.
UPGRADE #1
  • This upgrade has already been completed.
  • HTML5 platform upgrade has been applied and is currently running alongside of the Silverlight Platform.
Affected areas from this upgrade:
  1. Web Interface Access:
    1. Voicemail and the Find Me - Follow Me Feature will require the use of separate Web Portals.
    2. Voicemail Web Interface:
      1. Playing, downloading and deleting messages.
      2. Playing, updating and deleting greetings.
    3. Call Management Web Interface - Find Me - Follow Me:
      1. Changing the Service Settings.
      2. Call Sequence Setup.
UPGRADE #2
  • This upgrade will remove the Silverlight Platform and fully integrate the HTML5 Platform.
  • This upgrade will happen in early 2018 and will be coordinated with our customers to prevent any issues with accessing the portals.
Affected areas from this upgrade:
  1. Completed HTML5 Upgrade Web Portal Access:
    1. Voicemail and the Find Me - Follow Me Feature will require the use of separate Web Portals.
    2. Voicemail Portal:
      1. Playing, downloading and deleting messages.
      2. Playing, updating and deleting greetings.
      3. Updating and deleting Greeting Schedules, Events Greetings, and Specific Caller Greetings.
      4. Updating and deleting Email List entries.
      5. Updating and deleting Email notification Settings.
      6. Updating and deleting Distribution Lists. (Business Customers Only)
    3. Call Management - Find Me - Follow Me Portal:
      1. Changing the Service Settings.
      2. Call Sequence Setup.