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Network Quality

Analog Telephone Adapters

  • Stop SignBefore working on your phone lines, please read and understand the CAUTIONS.

    Cisco SPA100 Series Analog Telephone Adapters:

    1. Top Panel - Indicator Lights.

      Top Panel

      1. Phone 1 & 2.
        1. On Hook - Steady Green
        2. Off Hook - Slow Flashing Green.
        3. Port not Ready - No light (Off).
      2. Internet.
        1. Transmitting or receiving data through the WAN port - Flashing Green.
        2. No Link - No light (Off).
      3. System.
        1. System ready, IP address acquired - Steady Green.
        2. Acquiring IP address (By default, uses DHCP) - Slow Flashing Green.
        3. Upgrading firmware - Fast Flashing Green.
        4. No power or system can not boot up - No light (Off).
    2. Back Panel.

      Back Panel

      1. Reset.
        • It is recommended to power cycle the device rather then pressing the reset button.
          • This will prevent accidental defaulting of the equipment.
        1. Using a paperclip or similar object.
        2. Press this button briefly to restart the unit.
        3. Press and hold for 10 seconds to restore the factory default settings.
      2. Phone 1 & 2.
        1. Connect to an analog phone, using an RJ-11 phone cable.
      3. Ethernet - SPA122 Only.
        1. Can be used to connect to a device on your network, using an Ethernet cable.
      4. Internet.
        1. Connect to a broadband network device, using an Ethernet cable.
          1. DSL or cable modem.
          2. Network router.
      5. Power.
        1. Connect to a power source, using the provided power adapter.
    3. Connecting the Equipment.

      1. Step 1.
        1. Connect one end of the provided Ethernet cable to the Internet (Blue) port.
          1. Connect the other end directly to your broadband network device
          2. Connect one end of a phone cable to the Phone1 (Gray) port.
            1. Connect the other end to your analog phone or fax machine.
        2. Step 2.
          1. Connect one end of another phone cable to another analog phone or fax machine.
            1. Connect the other end to the Phone 2 (Gray) port.
        3. Step 3.
          1. SPA122 Only: Optionally
          2. Connect one end of an Ethernet network cable to the ETHERNET (Yellow) port of the ATA.
            1. Connect the other end to a device on your network, such as a computer.
        4. Step 4.
          1. Connect the provided power adapter to the Power port.
    4. Wall Mounting the Equipment.
      1. The ATA has two wall-mount slots on the bottom panel.
      2. To mount the ATA on a wall.
        • You need mounting hardware (not included).
          • Recommended hardware (not included):
            • Two number-six pan-head tapping screws, 5/8-in. length, with anchors for sheet rock installation.
        • Warning.
          • Insecure mounting might damage the ATA or cause injury. Cisco is not responsible for damages incurred by insecure wall mounting.
        1. Determine where you want to mount the unit. Verify that the surface is smooth, flat, dry, and sturdy.
        2. Drill two pilot holes into the surface 58 mm apart (about 2.28 in.).
        3. Insert a screw into each hole, leaving a gap of 5 mm (0.1968 in.) between the underside of each screw head and the surface of the wall.
        4. Place the unit wall-mount slots over the screws and slide the unit down until the screws fit snugly into the wall-mount slots.

    Cisco SPA8000 Analog Telephone Adapters:

    1. Top Panel - Indicator Lights.

      1. Phone 1 - 8.
        1. On Hook - Steady Green
        2. Off Hook - Slow Flashing Green.
        3. Port not Ready - No light (Off).
      2. Ethernet.
        1. Transmitting or receiving data through the WAN port - Flashing Green.
        2. No Link - No light (Off).
      3. Status.
        1. System ready, IP address acquired - Steady Green.
        2. Acquiring IP address (By default, uses DHCP) - Slow Flashing Green.
        3. Upgrading firmware - Fast Flashing Green.
        4. No power or system can not boot up - No light (Off).
    2. Back Panel.

      1. RJ-21X Connection.
        1. Consult a qualified electrician for using this connection type.
      2. Phone 1 - 8.
        1. Connect to an analog phone, using an RJ-11 phone cable.
      3. Ethernet .
        1. Connect to a broadband network device, using an Ethernet cable.
        2. DSL or cable modem.
        3. Network router.
      4. Aux.
        1. Can be used to connect to a device on your network, using an Ethernet cable.
      5. Power.
        1. Connect to a power source, using the provided power adapter.
      6. Power Switch.
  • Connecting the Equipment.
    1. Power off your network devices, including your modem and PC . RJ-21X
    2. If you have an RJ-21 connector available, you can connect to the RJ-21 port on the back of the Gateway.
      1. Then skip to step E .
      2. If you are connecting individual phone lines, go to step C
      RJ-11
    3. Connect one end of an RJ-11 phone cable to the Gateway’s PHONE 1 port.
      1. Connect the other end to your analog telephone.
    4. Repeat Step C with each PHONE port if you have an additional telephones to connect. Ethernet
    5. Connect one end of an Ethernet network cable (included) to the ETHERNET port of the Gateway.
      1. Connect the other end to your cable/DSL modem.


      Aux
    6. Connect one end of a different Ethernet network cable to the AUX port of the Gateway.
      1. Optional Connection.
      2. Connect the other end to the Ethernet port of your PC.
    7. Power on the cable/DSL modem. Power
    8. Connect the included power adapter to the Gateway’s power port.
      1. Plug the power adapter into an electrical outlet.
      2. Press the On switch to power on the Gateway.
      3. The power LEDs on the front panel will light up as soon as the Gateway powers on.

    Checking the IP Address:

    1. Connect an analog phone to the Phone port of the ATA.
    2. Accessing the Analog Terminal Adapters IVR.
      1. Press star key (*) four times: ****
        1. The greeting plays.
    3. Enter Code.
      1. Press 100.
      2. Press the # (pound) key to indicate that you have finished entering the code.
        1. The IP address will be announced.

    Accessing the Web-Based Utility:

    1. Computer Connection:
      1. Connect your computer to the same subnet as the Analog Terminal Adapter (ATA).
      2. For example, if the ATA is connected to a LAN port on your router, also connect your computer to a LAN port on your router.
      3. Note:
        1. On SPA122, you can connect your computer to the ETHERNET (Yellow) port of the ATA.
    2. Power on your computer.
      1. Note:
        1. Make sure your computer’s Ethernet adapter is set to obtain an IP address automatically.
        2. For more information, refer to the Help for your operating system.
    3. Start a web browser on your computer.
    4. In the Address bar, enter the IP address of the ATA.
      1. Use the ATA’s IVR or your router’s configuration utility to find the dynamically assigned IP address of the ATA.
        1. Refer to - “Checking the IP Address”.
      2. Note:
        1. 192.168.15.1 is the default local IP address of the ATA.
    5. Logging in.
      1. Enter the following.
        1. Username = Refer to your Welcome Letter.
        2. Password = Refer to your Welcome Letter.
      2. Contact Technical Support for assistance.
      3. The password is case sensitive.

    • NOTE:
      • The Analog Terminal Adapters are preconfigured before being sent to our customers.
      • Making changes to the Analog Terminal Adapters by a customer may prevent the equipment from functioning properly on our network.
      • Repair fees will be billed to repair any issues.